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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John R Horner Jr (Johnny)

John R Horner Jr (Johnny)

September 30, 2024

5  out of  5
rating by John R Horner Jr (Johnny)
"In 1996 Hurricane Fran crashed into the central North Carolina coast. My family lived in piedmont North Carolina. My late wife’s Mom lived in the Surf City / Holly Ridge area. Donna’s mom was worried about the intensity of Hurricane Fran and ask us to retrieve her from the coast until the storm passed. The path of the storm changed and the storm intensified and passed through central North Carolina. It was apparabt the storm would pass very close to our home in Alamance County NC. The storm spawned a small funnel cloud and hit our home, ripping the roof from the house and placed is in our front yard. The storm dumped many inches of rain into our roof-less home ruining everything. We escaped the home after having to cut multiple downed trees blocking our path of escape. The home was s total loss. We only had the clothes we were wearing and a suitcase filled with valuables from our home that Donna had packed despite my instructions to pack clothes. Cooler heads prevailed. The next morning i was at our State Farm office in Graham NC at opening time and told my story to our agent. Despite my complete lack of pictures or any other proof of our loss, i left the office with s check for $7,000 dollars for “living essentials such as medicine and clothing and housing. The home was declared a total loss and was replaced by State Farm. I have never since even considered changing my insurance needs from State Farm. Thanks for reading my testimony. Warm Regards, John R Horner, Jr Surf City, NC."
We responded:
"Thanks Mr. Horner for the great review/story. Love hearing that we (State Farm) came through for you. We appreciate you. Tim "
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Chelsea G.

September 10, 2024

5  out of  5
rating by Chelsea G.
"Liz has been an exceptional agent, going above and beyond for us. As a first time homebuyers, Liz took the time to answer all of our questions and provide us with clear and detailed information. I can’t thank Liz enough for the time and effort she put in for us. Liz demonstrated terrific costumer service - The agency is lucky to have Liz as an employee."
We responded:
"Thank you Chelsea for the great review! I am glad Liz met your expectations. "
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Linda Marshall

August 30, 2024

5  out of  5
rating by Linda Marshall
"Sarah Moore answered my questions, examined my policies and gave me good advice to update my policies as needed. It was a pleasure to work with someone who is knowledgeable and had my interests in mind! I feel more secure now. Highly recommend her."
We responded:
"Thank you so much Linda for the great review! We appreciate you. "
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Stacy Frazier

August 5, 2024

5  out of  5
rating by Stacy Frazier
"Very friendly staff and quick to respond to questions"
We responded:
"Thank you Stacy for the great review! Excited to have you on board here. "
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Haleigh Steding

July 17, 2024

5  out of  5
rating by Haleigh Steding
"I am moving from Iowa to North Carolina in a week. I contacted this State Farm location and have been working with Sarah to get everything transferred over. Sarah has been very helpful and patient. I really appreciate everything she has done for me."
We responded:
"Thank you Haleigh for the great review. We appreciate the feedback and welcome to NC!"
Profile photo of Jerry Surprise

Jerry Surprise

July 17, 2024

5  out of  5
rating by Jerry Surprise
"I spoke with Sarah today about updating one policy and ended up reviewing all our policies and updating where needed. Sarah was very knowledgable and listened well to my concerns with good suggestions to save money also."
We responded:
"Thanks Jerry for the great review! We appreciate you being a customer for 40 years!"
Profile photo of Tabitha McCluskey

Tabitha McCluskey

June 21, 2024

5  out of  5
rating by Tabitha McCluskey
"Chris helped make the process easy. She went above and beyond. Much appreciated."
We responded:
"Thanks Tabitha! We appreciate the great review. I am glad Chris was able to help."
Profile photo of Barbara Lynch

Barbara Lynch

June 19, 2024

5  out of  5
rating by Barbara Lynch
"Chris was very helpful and knowledgeable regarding my policy on a rental property in Wilmington. I will be loyal to this agency for all my future insurance needs in Wilmington."
We responded:
"Thanks Barbara for the great review! We are happy to hear Chris here provided good information. Thank you for being a great customer. "
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Mark Freitas

June 8, 2024

5  out of  5
rating by Mark Freitas
"Christon was a great help with establishing an apartment rental insurance policy on such short notice. She kept up with me and my insurance needs throughout the period of the policy. If I am ever in need of insurance in the Wilmington NC area, I will seek her services without hesitation."
We responded:
"Thanks Mark for the 5 star review! Glad Christon was helpful. "
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Charles Poindexter

June 6, 2024

5  out of  5
rating by Charles Poindexter
"I have been with Tim Moore / State Farm for the past 30 years or so - always a pleasure to deal with. Today was no exception. I needed something done a little out of the ordinary and Sarah (Moore) was of great assistance, got the job done in a timely and professional manner. I love easy and this office makes it EASY!!"
We responded:
"Thank you Charles for the 5 star review. We appreciate your loyalty!"
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Gene Stapperfenne

April 24, 2024

5  out of  5
rating by Gene Stapperfenne
"The staff at Tim Moore State Farm Agency is always great. We appreciated the assistance of Liz Logan today! Thank you Gene & Debbie"
We responded:
"Thank you Gene for the great review and being a customer for over 2 decades! "
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Mike Abramson

April 22, 2024

5  out of  5
rating by Mike Abramson
"Liz…thanks for the outstanding service on my policy today!"
We responded:
"Thank you Mike! We appreciate the great review!"
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Tyler Coyle

March 28, 2024

5  out of  5
rating by Tyler Coyle
"In my business I deal with auto insurance brokers often! Tim and his team are always super helpful and quick to get the information that's needed! Elizabeth is a super star and so helpful! Recommend working with her!"
We responded:
"Thank you Tyler for the great review! Liz and I both appreciate the feedback. "
Profile photo of Alan Efting

Alan Efting

March 26, 2024

5  out of  5
rating by Alan Efting
"I just recently bought a new car and called my State Farm agent Tim Moore. I spoke with his associate Elizabeth Logan, Elizabeth answered all my questions, she was friendly and professional, and quickly sent me new temporary insurance cards. I highly recommend Tim Moore and Elizabeth Logan at State Farm Insurance."
We responded:
"H Alan, Thank you for the positive review. We have enjoyed having you as a client for 30+ years and appreciate the loyalty. Liz is new to our team and is appreciative for the review. "
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Jessica soles

March 1, 2024

5  out of  5
rating by Jessica soles
"I'm a first time driver and Tim was great! He gave me an amazing quote and was quick to respond."
We responded:
"Thank you Jessica! We appreciate you choosing us."
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Tom Stamm

February 26, 2024

5  out of  5
rating by Tom Stamm
"Sarah handled my request in a timely and proficient manner. She was great to do business with."
We responded:
"Thank you Tom for the excellent review! We appreciate your business."
Profile photo of Eddie Stuart

Eddie Stuart

February 22, 2024

5  out of  5
rating by Eddie Stuart
"Tim and his team are incredibly helpful and great at what they do. I've been a customer for over 25 years and I highly recommend them due to their expertise, responsiveness, and customer service orientation."
We responded:
"Thank you Eddie for the 5 star! We appreciate your business and relationship."
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carly dibrino

February 21, 2024

5  out of  5
rating by carly dibrino
"I had a really great experience with Sarah! It was my first time setting up my own vehicle insurance and she was more than patient with me as she explained the process behind it all. I will only ask for her! Thanks Sarah!"
We responded:
"Thank you so much Carly for the positive feedback! Happy you chose us to handle your auto insurance."
Profile photo of Carter Osborn

Carter Osborn

January 30, 2024

5  out of  5
rating by Carter Osborn
"Sarah was great. On time, professional, and made my life extremely easy. Love Tim Moore and the experiences I’ve had with their office."
We responded:
"Thank you Carter for the feedback and review! Appreciate you taking the time to offer feedback. Tim"
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Mark Moore

January 5, 2024

5  out of  5
rating by Mark Moore
"Great experience. Tim gave me great service and competitive pricing. Would do business with him again."
We responded:
"Thanks Mark, We appreciate the feedback!"
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ajt toomuch

November 30, 2023

5  out of  5
rating by ajt toomuch
"always responsive, latest request Sarah handled fast and efficient !!"
We responded:
"Thank you Mr Toomer. We appreciate the great rating. "
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Nathan Childs

November 5, 2023

5  out of  5
rating by Nathan Childs
"I've been doing business here for many years, never had a issue"
We responded:
"Thank you Nathan! Yes you have been a customer of ours for a long time and we do appreciate your loyalty!"
Profile photo of Jessica Watts

Jessica Watts

October 23, 2023

5  out of  5
rating by Jessica Watts
"Kelly was extremely helpful and answered all of my (many) questions for home and auto bundle for insurance."
We responded:
"Thank you Jessica! Glad Kelly was helpful. We are grateful to have you onboard."
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MrHank721

October 19, 2023

5  out of  5
rating by MrHank721
"Good"
We responded:
"Thank you for the 5 star review. We really appreciate the feedback!"
Profile photo of Lowell Higgins III

Lowell Higgins III

October 5, 2023

5  out of  5
rating by Lowell Higgins III
"We used Tim and Company for the 23 years we lived in Wilmington NC, they were awesome! Always felt we were well taken care of and any time they could save us money they did. Just a great experience and sad we had to leave them when we moved out of state"
We responded:
"Thank you Lowell for the great comments! It has been our pleasure serving you guys. Wish you guys the best of luck with your new location."